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Guiding Principles and Vision Statement

The DHS Guiding Principles and Vision Statement were developed through a collaborative effort in 1997 as part of the county's redesign of human services.  

Guiding Principles

All services will be:

  • High quality—reflecting best practices in case management, counseling, and treatment.
  • Readily accessible—in natural, least-restrictive settings, often community-based.
  • Strengths-based—focusing on the capabilities of individuals and families, not their deficits.
  • Culturally competent—demonstrating respect for individuals, their goals, and preferences.
  • Individually tailored and empowering—by building confidence and shared decision-making as routes to independence rather than dependency.
  • Holistic—serving the comprehensive needs of families as well as individuals through tangible aid and a full continuum of services—
    • Information Exchange
    • Prevention
    • Early Intervention
    • Case Management
    • Crisis Intervention
    • After Care
Vision Statement

To create an accessible, culturally competent, integrated and comprehensive human services system that ensures individually tailored, seamless and holistic services to Allegheny County residents, in particular, the county’s vulnerable populations.